FREQUENTLY ASKED QUESTIONS

GENERAL FAQ

HOW CAN I BOOK ONE OF YOUR VEHICLES?
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Our team can be contacted by phone on +353 (0)21 461 3412 or by email at bchauffeurs@gmail.com.
Alternatively you can fill out our online enquiry form.
DO I HAVE TO PAY A DEPOSIT?
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Yes, we will require a non-refundable security deposit to secure your booking, this can be paid by bank transfer or by card.
WHEN DO I PAY FOR MY BOOKING?
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All vehicle hire is to be paid in advance unless otherwise stated. A payment schedule will be laid out in the booking process.

VEHICLE FAQ

DOES YOUR VEHICLES HAVE USB CHARGING POINTS?
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Yes, all of our vehicles have USB charging points to charge iPhones and other electronic devices.
CAN BOTTLED WATER BE SUPPLIED IN THE VEHICLE?
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Yes, we can supply bottled water. This is an optional extra and if this is one of your requirements please specify when booking the vehicle.
DOES YOUR COACHES HAVE TABLES?
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Yes, we can install tables in our VIP coaches. If this is one of your requirements please specify when booking the vehicle. Please note this is subject to availability.

CHAUFFEUR AND
DRIVER FAQ

WILL MY CHAUFFEUR RESPECT MY PRIVACY AND CONFIDENTIALITY?
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Yes, we ensure the highest possible level of discretion and confidentiality from all chauffeur drivers.
WILL MY CHAUFFEUR HELP WITH MY LUGGAGE?
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Yes, your driver will help to load and unload your bags and luggage from the vehicle.
WILL MY CHAUFFEUR BE SMART AND WEAR A SHIRT AND TIE?
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Yes, your chauffeur driver will be dressed professionally in a shirt and tie.

OUR SERVICES FAQ

WHERE WILL I MEET THE DRIVER AT THE AIRPORT?
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After you clear customs, your driver will be waiting for you in the arrivals hall with your name on a sign or name-board.
WHAT HAPPENS IF MY FLIGHT ARRIVES EARLY?
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We will monitor all flights and do our best to arrive early.
CAN YOU HELP US PLAN OUR ITINERARY?
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Yes, we will help plan a bespoke, custom tour just for you with recommendations on where to stay, eat and visit.
CAN YOU SUPPLY A TOUR GUIDE?
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Yes, we can provide a Fáilte Ireland approved tour guide. This is an optional extra and if you would like to avail of this please specify when making your booking.
WILL THE DRIVER HELP WITH MY LUGGAGE?
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Yes, your driver will help to load and unload your bags and luggage from the vehicle.